An open letter to Sony that I sent to Sony Media, Jack Tretton and Patrick Seybold:
Hello, I hope that you will read my e-mail and comment back or at least forward it to a group that can address my concerns.
First off I do appreciate that Sony is giving something away as an apology for the severe outage sustained last month. What I do not appreciate is that the welcome back program is obviously targeted to casual PlayStation users instead of the loyal or hardcore fans like myself.
People like me who buy all cross Platform games on the PS3 even though I have an Xbox 360
People like me who buy all exclusives day one, games like infamous, LittleBigPlanet, Wipeout, Dead Nation and SuperStardust
People like me who can show you a games list that is over 80 strong
People like me who get absolutely nothing from your Welcome Back package.
I can plainly see that Sony felt it was better to please it’s casual fan base then the diehard Sony fans like myself. Once again I naively felt Sony would look at rewarding it’s most loyal fans. I was naively hoping for an open reward program, not a program that means nothing to people who truly believed in the PlayStation brand and supported it with their hard earned money like I did. I naively hoped that we could choose our own reward, receive PSN credits, choose DLC, anything except a closed list.
I would greatly appreciate hearing back from someone letting me know how the hardcore fans of the PlayStation family are being welcomed back, because this list only gives my own leftovers back to me.